General questions?
Jamaky is a specialty brand offering carefully selected products that combine quality, practical design, and reliable performance, while providing a high-level shopping experience and after-sales service.
Yes, all Jamaky products come with a certified warranty, including details of the warranty period, terms and conditions, and how to use the service.
Maintenance services are provided through an authorized service center in Egypt, with contact details and procedures provided along with the product's warranty certificate.
Yes, the Jamaky branch is located at 11 Al-Saffa Street, Taha Hussein Axis, New Nozha, Cairo (Abu Khaled Store), open from 12:00 PM to 10:00 PM, and Sunday is an official holiday.
Orders and Returns
Yes, Jamaky allows returns or exchanges within 14 days of receiving your order, in accordance with consumer protection law, provided the product is in its original condition, unused, and includes all accessories and packaging. For complete details, please see our return policy.
For any questions or assistance, please contact us.
Shipping and handling
Delivery within Cairo and Giza takes 1-3 business days, while other areas take 2-5 business days. Some remote areas may require additional time. For complete shipping details, please see our shipping policy.
Yes, Jamaky offers free shipping within Egypt unless otherwise stated in the special offers.